Terms & Conditions

TERMS AND CONDITIONS

Welcome to Strategic Digital.Marketing (“the Company”). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.

REVISION POLICY

  1. The number of revisions available depends on the package selected by the client. Revisions are intended to refine the design without altering the initial concept.

  2. Revisions will be delivered within 48 business hours unless otherwise specified.

  3. Requests for changes beyond the agreed design concept or after the final design approval will be treated as a new order and billed accordingly.

REFUND POLICY

Refunds will not be provided under the following circumstances:

  1. Approval of the initial design concept has been given.

  2. Revisions have been requested and completed.

  3. The cancellation is unrelated to the Company’s performance.

  4. The client has not maintained communication for over two weeks.

  5. The project brief provided by the client lacks sufficient details.

  6. Significant changes to the project scope or concept have been requested.

  7. Refund requests are made after the specified refund claim period of 15 days from the date of purchase.

  8. Services involving third-party platforms (e.g., SEO, social media, hosting) are non-refundable.

If a refund is granted, any designs or materials submitted by the Company remain its exclusive property and may not be used by the client under any circumstances.

To request a refund, clients must contact the Company via email or through official communication channels. Refund evaluations will be conducted promptly.

QUALITY ASSURANCE

  1. The Company is committed to delivering high-quality designs tailored to the client’s brief and expectations.

  2. Every project undergoes thorough research and creative development to ensure the best results.

SATISFACTION GUARANTEE

  • We aim to exceed client expectations and offer revisions until satisfaction is achieved within the scope of the selected package.

  • Unlimited revisions apply only within the bounds of the initial design concept.

DELIVERY POLICY

  • Finalized projects will be delivered digitally to the client’s designated account or email address.

  • Standard delivery timelines depend on the package purchased, with expedited options available upon request.

  • Any delays caused by incomplete or inaccurate client-provided information are not the responsibility of the Company.

RECORD MAINTENANCE

  1. The Company maintains records of finalized projects for a limited period to ensure backup and recovery if needed.

  2. Clients are encouraged to download and securely store their files upon delivery.

PAYMENT TERMS

  1. Payment must be made according to the agreed package details. Additional services or requests outside the original scope may incur extra charges.

  2. Payments are due upon receipt of an invoice and are subject to Net 30 terms unless otherwise stated.

  3. Taxes, tariffs, and other charges related to services are the client’s responsibility unless explicitly included.

INDEMNIFICATION

Clients agree to indemnify and hold the Company harmless from all claims, damages, or losses arising from their use of the Company’s services, including any violation of third-party rights or applicable laws.

CONFIDENTIALITY

  1. All client information shared with the Company is treated as confidential and used solely for project purposes.

  2. The Company’s proprietary techniques, trade secrets, and other confidential materials remain its exclusive property.

  3. Clients agree not to disclose or misuse any confidential information received during their engagement with the Company.

TERMINATION POLICY

  1. The Company reserves the right to terminate any project or service agreement with prior written notice.

  2. Upon termination, all outstanding payments for completed work remain due.

SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

LIMITATION OF LIABILITY 

  • The Company’s total liability for any claim related to its services is limited to the amount paid by the client for those specific services.

  • The Company is not responsible for indirect, incidental, or consequential damages, including loss of profits, data, or other intangible losses.

CONTACT US 

For any questions, concerns, or requests related to these Terms and Conditions, please contact us at:

Strategic Digital.Marketing
Email: judy@judymeeks.pro
Phone: (469) 583 -9960
Address:2100 14th ST, Ste 107 #1178, Plano TX 75074